My guests
Guest profiles, returning guests and the blacklist
How to find a guest and mark them as returningIn My guests, quickly find a saved profile, check its status and select a returning guest when creating a booking.
Guest profile and stay historyA guest profile stores contacts, documents, notes and linked stays. Create it in advance or fill it in while booking.
Blacklist: adding and checking entriesThe blacklist helps check guests before confirming a booking. Entries store contacts, documents, a reason and an incident description.
All help articles
- How to create a booking in the calendar
- How to use the calendar
- Booking details: viewing and editing
- How to assign a housekeeper to a booking
- Booking price, security deposit and balance
- How to move a booking to another property
- Mobile calendar and property extras
- How to add a hotel and units
- How to add an apartment or cottage
- Property profile: photos, access and cleaning