Blacklist: adding and checking entries

How to add an entry

1. Open Guest blacklist and select Add to list.
2. Enter a phone number. If the guest is in the database, Glavbook fills in their full name and passport details.
3. If there is no match, enter the full name and passport series and number manually. At least one identifier is required to save: full name, phone or passport.
4. Select a reason and complete What happened.
5. Enable Share with network to make the entry available to staff in the shared database.
6. Select Add to list.

Checks when creating a booking

Glavbook checks the guest’s phone in the booking form. A match shows a Blacklist badge and reason beside the guest details. Open the full entry in that section to read its comment.

Search and list management

• Search entries by full name, phone or passport.
• Filter the list by reason, such as debt, rule violation or another reason.
• Open a row or select the pencil to edit the entry.
• Select multiple rows to delete them together. Export saves the list to a file.