How to create a booking in the calendar
Select a property and period, enter the guest details and save. The property and dates selected in the calendar are filled in automatically.
Select a property and dates
- Open Calendar and find the required property or unit row.
- Select a day for one night, or hold the left mouse button and drag across the required range.
- Release the button. The form opens with the selected property, check-in and check-out dates.
- Alternatively, select New booking at the top of the calendar and enter dates manually.
Enter guest details
- Select Booking or Tentative booking. If the guest is arriving now, select Check-in.
- Enter a phone number. The guest button beside the phone opens returning guests and search by name or phone.
- Check the full name. Add a second phone, email, Telegram and passport as needed.
- If the guest has stayed before, expand Stay history and review previous visits.
- Add a guest comment if preferences or agreement details are important.
Check the booking before saving
- Check the Check-in and Check-out dates and times.
- Enter the nightly and total prices. Nights are calculated from the selected dates.
- Enter the security deposit, guest count and marketing source if known.
- If needed, assign a housekeeper for this booking. The property’s housekeeper is selected by default.
- Select Create booking or Check in.
Which mode to choose
| Mode | When to choose | What appears in the calendar |
|---|---|---|
| Booking | Guest will arrive later | Dates are blocked until check-in |
| Tentative | You need to retain a prospective guest’s details | Dates are not blocked or sent to external channels; the entry can be replaced with a regular booking |
| Stay | Guest is checking in now | The stay becomes active immediately |
FAQ
Can I book two properties at once?
No. One booking belongs to one property or unit. For a group of guests, create a separate booking for each property.
What if the guest is already in the database?
Open the guest selector beside the phone, find the required profile and select it. Contacts and history are linked to the booking.
All help articles
- How to create a booking in the calendar
- How to use the calendar
- Booking details: viewing and editing
- How to assign a housekeeper to a booking
- Booking price, security deposit and balance
- How to move a booking to another property
- Mobile calendar and property extras
- How to add a hotel and units
- How to add an apartment or cottage
- Property profile: photos, access and cleaning

