Staff and cleaning schedule

How to add a staff member

1. Open Staff and select Add staff member.
2. Select the role: Administrator or Housekeeper.
3. Enter a name, phone, email and password. A new staff member’s password must contain at least 8 characters.
4. Select the required properties under Property access or Cleaning properties.
5. Give administrators only the permissions they need: Create and edit bookings, Open my guests and Check the blacklist.
6. Select Save changes.

Housekeeper rules

For the Housekeeper role, each property has an Acceptance rules section. If needed, enable Confirm On site and Require photos after cleaning. These requirements appear in the cleaning schedule.

How the cleaning schedule works

• The housekeeper opens the schedule for a date and uses arrows to move between days.
• The task shows the property, unit, address, time and guest check-outs and check-ins.
• The Access and instructions section contains entry details, Wi-Fi and property rules.
• If arrival confirmation is enabled, first select On site.
• After cleaning, select Done. If photos are required, first select Photos and done and add pictures.

Changing access

Open the staff profile, change properties or permissions, and save changes. To suspend sign-in, clear Access active or select Disable. Housekeepers retain only the schedule for assigned properties.